Terms & Conditions
Effective Date: January 1, 2025
1. Acceptance of Terms
Welcome to Gutargoo Plus! By accessing and using our streaming service, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.
These terms constitute a legally binding agreement between you and Gutargoo Plus India.
2. Service Description
Gutargoo Plus is a subscription-based streaming service that allows members to watch TV shows, movies, documentaries, and other video content on internet-connected devices.
Our service includes:
- Unlimited streaming of our content library
- Multiple user profiles per account
- Offline viewing for selected content
- Content recommendations based on viewing history
- Support across multiple devices
3. Subscription and Billing
Subscription Plans
We offer various subscription plans with different features and pricing:
- Basic Plan: ₹129/month - Standard definition, 1 screen
- Standard Plan: ₹199/month - HD quality, 2 screens
- Premium Plan: ₹599/month - Ultra HD, 4 screens
Billing Terms
- Subscriptions are billed monthly in advance
- Payment must be made through approved payment methods
- All fees are non-refundable except as required by law
- We may change subscription fees with 30 days notice
4. Account Registration and Security
To use our service, you must create an account and provide accurate information. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring you meet the minimum age requirement (18 years)
Important: Sharing your account credentials with others may result in account termination.
5. Acceptable Use Policy
You agree not to use our service for any unlawful or prohibited activities, including:
- Copying, distributing, or modifying our content
- Using automated systems to access our service
- Attempting to circumvent security measures
- Uploading malicious software or viruses
- Harassing other users or our staff
- Using the service for commercial purposes without permission
6. Content and Intellectual Property
All content on Gutargoo Plus is protected by copyright and other intellectual property laws. You acknowledge that:
- Content is licensed to you for personal, non-commercial use only
- You may not download, copy, or redistribute content
- We own or license all rights to our platform and content
- Content availability may vary by region and change over time
User-Generated Content
If you submit reviews, ratings, or other content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
8. Service Availability and Quality
While we strive to provide uninterrupted service, we cannot guarantee:
- 100% uptime or error-free operation
- Compatibility with all devices or internet connections
- Consistent streaming quality (depends on your internet speed)
- Availability of specific content at all times
We reserve the right to modify, suspend, or discontinue our service at any time.
9. Cancellation and Termination
Your Right to Cancel
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.
Our Right to Terminate
We may terminate or suspend your account immediately if you:
- Violate these terms and conditions
- Fail to pay subscription fees
- Engage in fraudulent or illegal activities
- Cause harm to our service or other users
10. Disclaimers and Limitation of Liability
Disclaimer: Our service is provided "as is" without warranties of any kind, either express or implied.
To the maximum extent permitted by law, we shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions or technical issues
- Content accuracy or availability
11. Governing Law and Disputes
These terms are governed by the laws of India. Any disputes arising from these terms or your use of our service shall be resolved through:
- First, good faith negotiations between the parties
- If unsuccessful, binding arbitration in accordance with Indian law
- Courts of competent jurisdiction in India as a last resort
12. Changes to Terms
We may update these Terms and Conditions from time to time. We will:
- Post updated terms on our website
- Notify you of significant changes via email or in-app notification
- Provide at least 30 days notice for material changes
Your continued use of our service after changes take effect constitutes acceptance of the new terms.
13. Contact Information
If you have questions about these Terms and Conditions, please contact us:
- Email: Support@gutargooplus.com
- Company: Gutargoo Plus India
- Response Time: We aim to respond within 24-48 hours
14. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.